Made in Japan
Trusted since 1919




YAMADA HEIANDO Lacquerware: Hand-Crafted Imperial Luxury for Japanese Emperor

G-202, Hillside Terace
18-12 Sarugaku-cho,
Shibuya-ku, Tokyo
150-0033 JAPAN

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Terms & Conditions

Welcome to http://www.heiando1919.com ("Web Site"). We are an online store of YAMADA HEIANDO, a traditional lacquerware brand in Japan.

Please take a few minutes to review these Terms and Conditions. Your use of our Web Site constitutes your agreement to follow them.

These Terms and Conditions May Change

We reserve the right to update or modify any of the contents contained in these Terms and Conditions, at any time without prior notice. Any updates or modification will go into effect immediately upon posting of the changes on the Web Site. Your continued use of our Web Site after the changes are posted will confirm your acceptance of such changes. For this reason, we encourage you to review these Terms and Conditions whenever you purchase our item or use our Web Site.


To use our Web Site, you must be over the age of majority in your state of residence. If you are under the determined age (a minor), your parent or legal guardian must agree to these Terms and Conditions on behalf of you. You may use our Web Site only with your parent or legal guardian's permission.

Item Pricing

All of our items on this Web Site are priced originally in Japanese yen, which means that we put much value on customer fairness. We share the same price anywhere in the world.

  • We accept the following currencies:
  • Australian dollars (AUD)
  • Canadian dollars (CAD)
  • Chinese Yuan Renminbi (CNY)
  • Euros (EUR)
  • Pounds sterling (GBP)
  • Hong Kong dollars (HKD)
  • Japanese yen (JPY)
  • Russian ruble (RUB)
  • Singapore dollars (SGD)
  • Thai baht (THB)
  • New Taiwan dollars (TWD)
  • U.S. dollars (USD)

You can change the currency to your preference by selecting one from the drop-down menu. The menu automatically converts item prices from Japanese yen to the selected currency in TTS rate.

Shipping Charges

Our shipping charges are intended to compensate us for the necessary cost of processing, packing, and shipping orders. It will usually be shipped within 3 business days via Japan's postal service, DHL, after payments are confirmed.

We encourage you to review our Shipping page for more information.

User Comments

We welcome your comments, feedback, notes, messages, ideas, suggestions, or other communications (collectively "Comments") about our Web Site. Your Comments, however, shall be assigned to YAMADA HEIANDO as our property once they are sent to us. We will be entitled to use, reproduce, disclose, publish, and distribute any of your Comments for any purpose without restrictions.


Please enter all information in English.

Item Colour

Item colours may seem different depending on your monitor settings and your surrounding situation.


This Web Site and all contents available on this Web Site are provided on an "as is" basis without warranties of any kind, either expressed or implied, including without limitation warranties of titles or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipments you use in connection with your use of this Web Site, and that YAMADA HEIANDO shall not be liable for damages of any kind related to your use of this Web Site.

Inaccuracy Disclaimer

From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to item descriptions, pricing, and availability. YAMADA HEIANDO reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Last Updated and Effective Since: July 2017.