Delivery Service

DHL

- YAMADA HEIANDO will ship your order by DHL.  We will notify you of the delivery number soon after shipping. - Delivery dates and time cannot be specified. - Your destination country may charge customs duty to the receiver of your order. - For a safe and secure delivery, please enter all the necessary information in English. - It will be shipped in about 3 business days after confirming the reply of the consent email.

Package Size

Double L	Within L71×W51×H40 cm
Double S	Within L64×W46×H42 cm
Box6	Within L47×W36×H35 cm
Box5	Within L38×W28×H31.5 cm
Box4	Within L38.5×W28.5×H26 cm
Box2	Within L33.7×W18.2×H10 cm

Region

Region	Country
1	South Korea and Taiwan
2	China, Hong Kong and Macao
3	South East Asia
4	South Asia, Oceania and Micronesia
5	U.S.A., Canada
6	U.K. and Europe
7	Middle East
8	South America and Africa

Shipping Fee（JPY）

Package Size	Region 1	Region 2	Region 3	Region 4	Region 5	Region 6	Region 7	Region 8
Double L	21,400	24,200	26,300	36,000	41,000	56,400	90,400	95,100
Double S	19,500	21,000	23,000	31,800	36,600	50,100	81,100	84,400
Box6	12,900	13,000	15,200	20,800	25,500	35,100	45,400	48,700
Box5	6,700	6,800	8,200	10,300	14,700	19,000	22,600	24,300
Box4	5,000	5,100	6,100	7,300	11,500	14,300	17,000	18,000
Box2	2,100	2,200	2,400	2,500	6,400	6,100	4,900	5,200

*Shipping from Tokyo, Japan
*Regarding Region 5, only prepaid customs duties orders will be accepted. In addition to the shipping cost, 7%
of the product price will be added in advance.
*Regarding Region 6, only prepaid customs/VAT duties orders will be accepted. In addition to the shipping cost,
20% of the product price will be added in advance.
*Exclude regions 5 and 6, the payment of duties and taxes will be on the receiver's responsibility.
*Additional charges for aviation fuel and peak season surcharge will be charged separately. The amount will vary from month to month,so we will notify you via email separately.
*We currently do not accept delivery requests to Russia and Ukraine.
*For regions 7 and 8, delivery may not be available and orders may be rejected depending on the country (or city).
*An additional fee will be charged;If the delivery address is in a remote area [remote area fee: 3,300 yen].
If the actual weight per package exceeds 20 kg and is 70 kg or less[special freight fee: 3,500 yen].