IMPERIAL LACQUERWARE
Made in Japan
Trusted since 1919

[OFFICIAL ONLINE] HAND-CRAFTED LUXURY BOX FOR JAPANESE EMPEROR

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Shipping

We are pleased to offer international delivery to over 100 countries and states. It takes 2 business days at most to ship your order.

We may be far away from you on a map, but online we are always there to serve your needs and wants. Have what you want when you want.

Shipping Charges (International)

Orders That Include Free Shipping Items

If your purchase includes both free shipping items and non-free shipping items, shipping will be free regardless of the price above.

Shipping Charges (Japan)

HOKKAIDO AOMORI AKITA IWATE MIYAGI YAMAGATA FUKUSHIMA IBARAKI
918JPY(8.87USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 594JPY(5.74USD)
TOCHIGI GUMMA SAITAMA CHIBA KANAGAWA TOKYO YAMANASHI NIIGATA
594JPY(5.74USD) 594JPY(5.74USD) 594JPY(5.74USD) 594JPY(5.74USD) 594JPY(5.74USD) 594JPY(5.74USD) 594JPY(5.74USD) 810JPY(7.83USD)
NAGANO SHIZUOKA AICHI MIE GIFU TOYAMA ISHIKAWA FUKUI
810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD)
OSAKA KYOTO SHIGA NARA WAKAYAMA HYOGO OKAYAMA HIROSHIMA
810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 810JPY(7.83USD) 918JPY(8.87USD) 918JPY(8.87USD)
YAMAGUCHI TOTTORI SHIMANE KAGAWA TOKUSHIMA EHIME KOCHI FUKUOKA
918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD)
SAGA NAGASAKI KUMAMOTO OITA MIYAZAKI KAGOSHIMA OKINAWA
918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 918JPY(8.87USD) 1,188JPY(11.48USD)

* Prices for items that don't have free shipping or separate shipping rates.

When you have purchased more than one item at the same time

* Prices for items that don't have free shipping or separate shipping rates.

If you purchase along with other items that have free shipping

If your purchase includes both free shipping items and non-free shipping items, shipping will be free regardless of the price above.
However, if some items have separate shipping rates, the rate for each item will be added to the total fare.

If you purchase multiple individual items with separate shipping rates

If you purchase multiple items with their own separate shipping rates, the rate for each item will be added to the total fare.

Volume Discounts

If you purchase more than 32,400 JPY (including tax), shipping will be free.

Volume discounts will be applied to the shipping fare for individual items.

  • Shipping costs are determined depending on
    the total weight of purchased items and the destination country.

    If you purchase 500g and 1,000g items and are shipping to the U.S., the shipping cost will be that for 1,500g (= 500g + 1,000g) to the U.S.

  • Item weights are on each page, near the "Add to Cart" button at the bottom.
    YAMADA HEIANDO Lacquerware: Hand-Crafted Imperial Luxury for Japanese Emperor
  • Your destination country may charge extra customs duty to the recipient.

Shipping Methods

  1. We will ship your order with:
  2. EMS (Express Mail Service) for INTERNATIONAL Shippings
    • EMS is Japan Post Office's service for delivering parcels outside Japan.
    • We will notify the tracking number for your order soon after shipping. The tracking service may not be available depending on your destination country.
    • We cannot be held liable for your order once we ship it. Arrival dates cannot be specified.
  3. Courier Service for Shippings WITHIN JAPAN

All orders are processed within 2 business days to be sent from our flagship store in Tokyo, Japan.

Notes on Shipping

  • Shipping Schedule
    Orders will usually be processed within 2 business days after payments are confirmed.
    Please not that we may need extra time to process in times of high order volume. Your patience is greatly appreciated.
  • Costs for Shipping Multiple Items
    If you purchase multiple items in one order, your shipping cost will be that for the total weight.

    If you purchase 500g and 1,000g items, your shipping cost will be that for 1,500g (= 500g + 1,000g).

  • Shipping to Multiple Addresses
    You can choose only one destination address for one order. If you want to ship to multiple addresses, please place orders separately for each address.
  • Shipping to Country Different to Account Address
    If your account and destination addresses are in different countries, the shipping cost for your destination country will be applied.

    If you live in the U.S. and want to ship your order to England, the shipping cost will be that to England.

  • Special Shipping Surcharges
    Items that are bulky or heavy may require a special shipping surcharge in addition to standard shipping costs.
  • Free Shipping Option
    If your order includes items with free shipping option, the total shipping cost will be free of charge regardless of the total weight. Please note that a special surcharge will still apply.
  • We cannot be held liable for delivery delays caused by customs, carrier issues, or inclement weather.
  

Payment Methods

Credit card 

Accepted credit cards

Consumption Tax (Japan)

Consumption tax rate: 8.0%
* Tax is always rounded down to the nearest yen.
* Tax is calculated for each item.


Shipping Methods (International)

EMS

- YAMADA HEIANDO will ship your order via a Japan's international postal service, EMS. We will notify you of the delivery number soon after shipping.

- Please note that EMS's tracking service may not be available depending on your destination country. We will not be responsible for your ordered items once we ship them. Delivery dates and time cannot be specified.

- Your destination country may charge customs duty to the receiver of your order.

- For a safe and secure delivery, please enter all the necessary information in English.

Shipping Methods (Japan)

Courier Service

- 8% consumption tax will be added separately to items you order when shipping within Japan.

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