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About This Web Site

Brand Name


Web Site


Store Location

G-202, Hillside Terrace
18-12 Sarugaku-cho, Shibuya-ku, Tokyo 150-0033 JAPAN

Terms and Conditions

Welcome to ("Web Site"). We are an online store of YAMADA HEIANDO, a traditional lacquerware brand in Japan.

Please take a few minutes to review these Terms and Conditions. Your use of our Web Site constitutes your agreement to follow them.

These Terms and Conditions May Change

We reserve the right to update or modify any of the contents contained in the Terms and Conditions, at any time without prior notice. Any updates or modification will go into effect immediately upon posting of the changes on the Web Site. Your continued use of our Web Site after the changes have been posted, will confirm your acceptance of such changes. For this reason, we encourage you to review these Terms and Conditions whenever you purchase items from us or use our Web Site.


To use our Web Site, you must be over the age of majority in your state of residence. If you are under the determined age (a minor), your parent or legal guardian must agree to these Terms and Conditions on behalf of you. You may only use our Web Site with a permission from your parent or legal guardian.

Item Pricing

All of our items on this Web Site are priced originally in Japanese yen.

We accept the following currencies as well:

  • Australian dollars (AUD)
  • Canadian dollars (CAD)
  • Chinese Yuan Renminbi (CNY)
  • Euros (EUR)
  • Pounds sterling (GBP)
  • Hong Kong dollars (HKD)
  • Japanese yen (JPY)
  • Russian ruble (RUB)
  • Singapore dollars (SGD)
  • Thai baht (THB)
  • New Taiwan dollars (TWD)
  • U.S. dollars (USD)

You can change the currency to your preference by selecting one from the drop-down menu. The menu automatically converts item prices from Japanese yen to your preferred currency at the TTS rate. In most cases, they are equivalent to the original price in Japan.

Shipping and Processing Charges

Our shipping and processing charges are intended to compensate our company for the necessary cost of processing, packing, and shipping your order. It will usually be shipped within 2 business days via a Japan's international postal service, EMS, after your payment has been confirmed.

We encourage you to review our Shipping and Payment for more information.

User Comments

We welcome your comments, feedback, notes, messages, ideas, suggestions, or other communications (collectively "Comments") about our Web Site. Your Comments, however, shall be assigned to YAMADA HEIANDO as our property once they have been sent to us. We will be entitled to use, reproduce, disclose, publish, and distribute any of your Comments for any purpose without restrictions.


For a safe and secure delivery, please enter all the necessary information in English.

Item Colour

The colour of items may seem different depending on monitor settings for your computer and other devices, as well as conditions of your surrounding situation.

Hyperlinks to Other Web Sites

To the extent, our Web Site may contain hyperlinks to outside services and resources, the availability and contents of which YAMADA HEIANDO does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.


This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that YAMADA HEIANDO shall not be liable for any damages of any kind related to your use of this Web Site.

Inaccuracy Disclaimer

From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to item descriptions, pricing, and availability. YAMADA HEIANDO reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Last Updated: July 2016.