IMPERIAL LACQUERWARE
Made in Japan
Trusted since 1919

[OFFICIAL ONLINE] HAND-CRAFTED LUXURY BOX FOR JAPANESE EMPEROR

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Frequently Asked Questions

How do I place an order?

You can place your order in 4 easy steps:

Order Flow | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

Step 1 Add Items into Shopping Cart.

Order Step 1-1,3,4 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(1). Choose your preferred currency.

(2). Choose a design you want.

(3). Select the corresponding variation code for a design of the item you want.

(4). Click the button to add it to your shopping cart.

Order Step 1-2 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

Step 2 Confirm Items and Subtotal.

Order Step 2-1,2 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(1). Confirm the quantity and the subtotal of items you want.

(2). Click the button to check out.

Step 3 Enter Necessary Information.

Order Step 3-1 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(1A). Sign in if you already have an account.

(1B). Or you can check out as a guest and create an account afterwards.

Order Step 3-2 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(2). Select your preferred shipping address from your address book, or enter a new one.

Order Step 3-3 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(3). Enter payment method information.

Order Step 3-4 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(4). Click the button to place your order.

Step 4 Receive Order Confirmation Mail.

Order Step 4-1 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(1). We will send you an email to confirm your order.

What is a "Variation Code"?

A "Variation Code" is a multiple-digit code attached to each design of our items, used to specify which design you want when you place your order. Please follow the 3 steps below:

Variation Code Step 1 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(1). Choose a design you want.

Variation Code Step 2-3 | YAMADA HEIANDO - Japanese Emperor's choice of lacquerware

(2). Check the corresponding code to your preferred design.




(3). Click the button to add the item into your shopping cart.