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Terms and Conditions

About this store

Store name HEIANDO
Location G-202,Hillside Terrace,18-12
Email address
Homepage URL

About product sales

Product delivery time

Usually the item will be shipped in the next 2 business days after your payment is confirmed.
However, if an item is out of stock or your order came during a busy period, shipping will be delayed.
Your order will be delivered by EMS.

Handling of defective items

In the case of items such as the following has been received, please send it as an attachment to e-mail the image.
After checking the contents, we will contact you correspondence.

- Items different from the ones you ordered
- Damaged or dirty items

About returns

For non-defective items, please return them within 7 days of receipt.
You will be responsible for the shipping fee.
However, the following items cannot be returned.

- Items you have already used
- Items you have damaged
- Items you have modified or altered
- Items without their product label

Payment methods and payment period

You can use the following methods of payment on this site.
Please see the "Shipping and Payment" page for details.

- Credit cards
We accept VISA and MASTER.
We will ship after you place your order.

Additional charges

Additional Charges
- Shipping (For more information, please refer to the "Shipping and Payment" page)

Order validity period

If we cannot confirm your payment with 30 days, your order will be canceled.


This shop uses an online shop platform and server provided by Future Shop Co.,Ltd.
Data posted to the server via the forms on this site is encrypted using SSL (Secure Sockets Layer) for protection.
Credit card information is encrypted and sent to a dedicated payment server run by Future Commerce Co., Ltd.
It is not stored in our own systems in any way.